Shipping policy
Shipping policy
Idle Form is operated by ADB Studios LLC. We make our clothing and accessories after you order them, with production and fulfillment provided by Printful.
Where we ship
We currently accept orders for delivery within the United States. Available delivery methods and charges depend on your address and the items in your order and are shown at checkout. International delivery is not currently offered.
Production and delivery
Most printed and embroidered items take approximately 2–5 business days to produce before shipping. Production time is separate from transit time. Weekends and holidays are not business days. These are estimates, not guaranteed delivery dates; product availability, order volume, and carrier conditions can affect timing.
Transit time depends on the destination and method selected. Any carrier transit estimate is in addition to production time unless explicitly described as a total delivery estimate. Please contact us before ordering if you need an item for a particular date.
Multiple items and tracking
Items may be produced at different facilities or shipped in separate packages, including clothing and hats ordered together. Packages can arrive on different days. We will provide available shipment tracking information when your order ships.
Delivery details and delays
Please check your delivery address and contact details before checkout. If you spot an error, email aaron@lure.studio as soon as possible with your order number. We will check whether the order can still be updated; changes may not be possible once production or shipment has begun.
If an order is late, missing, damaged, or marked delivered but cannot be located, contact us with your order number and tracking details. We will investigate with our fulfillment partner and carrier. Please do not send an item back without contacting us for instructions.
If an incorrect address or an unclaimed package requires reshipping, we will explain any additional shipping charge before arranging it. Nothing in this policy limits your rights concerning faulty goods, non-delivery, or other remedies under applicable law.
Contact
For shipping help, email aaron@lure.studio. Please include your order number so we can locate your order.